NICE inContact (Nasdaq:NICE) today announced that Brand Embassy Ltd. is part of CXexchange, the most extensive technology ecosystem currently available in the customer experience market. Brand Embassy’s omnichannel…
San Francisco, California – SOCIFI has successfully tested the delivery of emergency messages from the U.S. Federal Emergency Management Agency’s (FEMA) Integrated Public Alert and Warning System (IPAWS) to devices on closed Wi-Fi networks. The trials were conducted in the FEMA IPAWS Lab in coordination with the FEMA IPAWS Program Office.
SOCIFI, a leading provider of mobility solutions and services in markets throughout North and South America, the Middle East, Africa, Eastern Europe and Asia, announced the completion of its compatibility testing with the United States Federal Emergency Management Agency’s ”The Integrated Public Alert and Warning System (IPAWS) Common Alerting Protocol (CAP) Compliant messaging system is fully compatible with our messaging system.” “The compatibility of the two systems, enables Wi-Fi Network Operators to provide a greater degree of safety and security to their patrons,“ said Zdeněk Hornych, CEO SOCIFI. CAP is the OASIS Emergency Management Technical Committee’s first standard for homeland security and civil emergency management.
How does the system work? “Whenever the user is connecting to the network and there’s an emergency situation or some danger nearby, SOCIFI will send an emergency alert to the user, allowing such user to interact with the relevant authorities, such as contacting the Federal Emergency Management Agency,” Hornych explained.
SOCIFI has already introduced the service to Wi-Fi network owners in the North American Market and is preparing to work with other customers throughout the global marketplace. „The service is available to all customers today, however, the National Emergency Alerting Procedures must be followed and properly coordinated prior to implementing outside of the North American market,“ Hornych added.